We're always available to help our customers or to answer their questions.

We may have the answer for you in one of our frequently asked questions lists: We currently have FAQs for online billing and payment (ePay)  and renewable energy .

To contact a customer service, please call us toll-free at 1-888-221-7070. This is the number to call if you'd like to:

• ask questions about your bill
• report downed power lines
• find underground power line locating services before you dig
• request new electric service hook up
• receive information on payment plans
• get information on products and services

Si se necesita hablar con un representante que habla español, se llama 1-888-225-2611. Su llamada será gratuito.

If you are calling to report a power outage, call our special outage hotline number toll-free at 1-877-548-3768 (1-877-LITESOUT).

To contact us by e-mail:
For customer service questions:customerservice@pacificorp.com
For human resource questions:hrquestions@pacificorp.com  (Please do not send your resume to this address. To apply for a job, click here . )
For questions/comments about our Web site:webmaster@pacificorp.com

To contact us by mail:
Send your bill to: 1033 NE 6th Ave., Portland, OR 97256-0001
Our general mailing address: 825 NE Multnomah, Portland, OR 97232